Customer Success Manager, Looker

Google - Madrid

As a Looker Customer Success Manager (CSM), you will act as a lead technical advisor to Google Cloud’s largest customers by enabling them to architect and use our Business Intelligence (BI) tools. You will partner with customers to develop and execute success plans: organizational, programmatic, and deep technical strategies to meet their business objectives and stakeholder goals. You will work with customers to remove complex technical barriers and identify opportunities to help customers expand their use of Google Cloud products through technical advisory. Further, you will recommend technical best practices and architectural changes to accelerate their onboarding and migration plans. You will also act as a technical customer advocate for product features and requirements, bridging the gap between customer needs and engineering.