Conversational Ai Designer - Song

Accenture - Madrid

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution growth, product and experience design technology and experience platforms creative, media and marketing strategy and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. We are looking for a conversational AI designer to join a new team dedicated to expanding the practice of conversational design and supporting our local studios in Spain. Even though conversational technology abounds in today's world, we believe that we re just starting to understand the best way to craft machine-human conversations. Our team will work with leading academics to conduct research and experimentation around conversational design, bringing fresh thinking and insights to our clients. We re looking for a senior conversation designer, who has a strong interest and point of view on this field and is passionate about its potential. You ll have experience designing conversational agents and or voice activated user interfaces. You know the difference between NLP and NLU, and you re driven by solving human problems and designing a more accessible human experience. You ll be highly skilled at creating conversational flows, AI training and comfortable with the technical possibilities and constraints. You'll also be a strong communicator and collaborator, ready to share knowledge and build a community with teams in local markets. Your previous experience might include writing conversational tone of voice, or brand guidelines. Or may have redesigned a call centre virtual agent and customer experience. Perhaps you ve created skills for voice assistants.