Apple Channel Store Advisor, Madrid

Apple - Madrid, Spain

| Imagine what you could do here. The people here at Apple don’t just createproducts — they create the kind of wonder that’s revolutionized entireindustries. It’s the diversity of those people and their ideas that inspires theinnovation that runs through everything we do, from amazing technology toindustry-leading environmental efforts. Join Apple, and help us leave the worldbetter than we found it. As an Apple Channel Store Advisor, you will showcaseyour ambitious spirit as you play a key role in supporting the sales,merchandising and operations of an Apple Shop within a partner reseller store.By building strong relationships with the partner’s staff and influencing theiradvocacy for Apple, you’ll help drive product knowledge, brand awareness, andsales success. Through your influence, you will grow Apple business in themulti-branded store by providing excellent customer service, conducting productdemonstrations to customers, and training partner staff while ensuring all ourmerchandising standards are met. In this position, your work schedule will bebased on business needs and you require to work evenings and weekends. | In this role, you will: - Represent Apple within a single partner store and helpcustomers develop relationships with our brand. - Share your in-depth knowledgeon Apple products directly to customers, work closely with partners, and createnew owners of our products. - Provide an amazing customer experience byshowcasing our products, accessories, and services. - Proactively seekopportunities to expand awareness for new and existing customers. - Leverageyour curiosity for technology and stay up to date on initiatives impacting thecustomer journey. - Ensure that all Apple fixtures, product exposures, andmerchandising elements in the store are up to date and maintained according toApple's standards. - Provide daily care and inspection according to guidelinesand escalate issues for timely and effective resolution. - Educate customers bydelivering individual and group product demonstrations, sharing the latest salespromotions, and encouraging adoption of the Apple platform. | Minimum of 2 years of related experience. Passion for helping customers and partners understand how Apple technology can enrich lives. Curiosity for continuous learning and eagerness to share knowledge with others. Outstanding customer focus. Excellent communication skills. Ability to educate and inspire others. Solid relationship building skills with the ability to become a trusted business partner at a single point of sale. Fluency in Spanish and ability to communicate in English | High level of integrity, trust, and accountability. Strong self motivation and ability to work independently in a fast-paced, constantly changing environment. Effective time management including ability to multitask, organize, and prioritize tasks. Ambition for driving sales results and recommending Apple solutions is desirable. Background in direct sales or solution-based selling is a plu | At Apple, we’re not all the same. And that’s our greatest strength. We draw onthe differences in who we are, what we’ve experienced, and how we think. Becauseto create products that serve everyone, we believe in including everyone.Therefore, we are committed to treating all applicants fairly and equally. Wewill work with applicants to make any reasonable accommodations. |